Frequently asked questions
Below you will find answers to the most common questions about your stay in Camperduin: from arrival and parking to house rules, final cleaning and the area. Can't find your question? We are happy to help.
Arrival and departure
What time can I check in?
You can check in from 3 pm. This gives us enough time after the previous guests leave to clean the apartment and get it ready for you.
What time do I need to check out?
We ask you to check out before 10 am. Would you like to leave a little later? Just ask the manager and we will see what is possible.
How does the key handover work?
The key handover is done with a key box and a personal code. You will receive this code by email, together with directions, two days before arrival.
Can I check in earlier or check out later?
Sometimes that is possible. Different times are arranged with the manager, depending on availability and the schedule that day.
What if I arrive later than 3 pm?
No problem, the key box is always accessible. So you can check in without any trouble, even if you arrive later.
Parking
How many parking spaces are there per apartment?
That depends on the apartment. Some apartments have their own parking space; for the others you can park for free on the street nearby.
Can I book extra parking spaces?
No, extra parking spaces cannot be booked. There is usually enough room to park on the street nearby.
Is there parking for larger vehicles?
No, unfortunately campervans and trailers are not allowed on the grounds.
Can I charge my electric car on site?
No, charging at the apartments is not possible. Please use one of the public charging points in the area.
Bed linen and towels
Is bed linen included?
Bed linen can be added to your booking as an option. The linen package with bed linen and towels costs €20 per person and includes making up the beds before you arrive.
Are towels included?
Towels are part of the same linen package (€20 per person) that you can add to your booking, so you don't have to bring your own.
Are the beds made up when I arrive?
Yes, if you book the linen package with us, your beds will be made up and ready when you arrive.
Cleaning and waste
Do I need to leave the apartment clean?
Yes, we ask you to leave the apartment tidy: empty the dishwasher and take out the rubbish. We take care of the final cleaning.
Is final cleaning included?
Final cleaning is compulsory and is added to your booking automatically. It costs €90 for Duinroos and €100 for the other apartments.
Where do I leave my rubbish?
In the waste containers at the recycling point next to the apartments. Waste is sorted on site.
What if something breaks?
Let the manager know straight away and we will fix it as soon as possible.
Pets
Are pets allowed?
Yes, a maximum of 1 pet (dog) is allowed per apartment.
How much does a pet cost?
A pet costs €7 per night. We also charge a one-off €25 cleaning fee per booking.
What are the rules for pets?
A few agreements so everyone can enjoy their stay: no pets on the furniture, always on a lead on the grounds, clean up after your dog, and do not use indoor furniture to block off the terrace.
Do I need to register my pet in advance?
Yes, please add your pet when you book. That way we know about it and there are no surprises when you arrive.
Facilities in the apartment
Is there wifi? Is it free?
Yes, every apartment has free wifi.
Is there a washing machine or dryer?
There is a shared washing machine at the apartments. There is no dryer.
Is there a barbecue? Can I bring my own?
There is no barbecue at the apartment.
Can I rent bikes?
Not at the apartments themselves, but you can rent bikes in the village of Schoorl.
What kind of coffee machine is there?
Each apartment has a Nespresso machine. Prefer filter coffee? We can provide a filter coffee maker on request.
Is there a vacuum cleaner?
Yes, every apartment has a vacuum cleaner.
Is there a café or restaurant on site?
No, not on site. In Groet and Schoorl you will find plenty of cafés and restaurants.
House rules
Is smoking allowed?
No, all apartments are non-smoking. Smoking is allowed outside.
Are parties or events allowed?
No, parties and events are not allowed at the apartments.
Are there quiet hours?
Yes, quiet hours are from 10 pm to 7 am. Please also be considerate of other guests during the day.
Groceries and eating out
Where is the nearest supermarket?
The Spar is about 1.5 km away, handy for your daily shopping.
How far is it to the beach or the village centre?
The beach is about 600 metres away, a ten-minute walk. The centre of Schoorl is about 4 km away.
Are there restaurants nearby?
Definitely. Groet, about 1 km away, has several restaurants, and in Schoorl (about 4 km) there is even more choice.
Getting here and getting around
How far is it to public transport?
The bus stop is right outside on the Heereweg, so you can easily get here without a car.
What is there to do in the area?
Cycling, walking and of course the beach. On our surroundings page you will find tips for days out, villages and beautiful routes.
